Enthusiasm for customer service has been Bayford Group’s guiding principle for 95 plus years. Our handpicked team guarantees all customers receive the star treatment as soon as they step into our dealership.
Customer is King
As Australia’s longest surviving, family-owned motor vehicle dealership, Bayford Group has always applied a ‘customer is king’ approach to the work we do. Our team acknowledges the power of word of mouth, and are rewarded with our valued customers’ loyalty.
Car & Customer: A lifelong relationship
After working at the Ford Motor Company in America, Dick Bayford returned to Melbourne and established a Ford dealership in Fitzroy in 1917. His belief, that selling a car signalled the beginning of a lifelong relationship, is still practised today.
We are focused on evolution
Dick’s nephew Alwin was Managing Director of the Ford dealership from 1946 to 1976, and in 1966, he successfully moved the dealership from Fitzroy to Preston.
Since then, Bayford Group has grown spectacularly. From a single franchise employing 60 people, it is now a Ten Site Dealership with several hundred employees, selling in excess of 1000 New and Used Vehicles each month. While the business has continued to evolve since 1917, the focus on fostering lifelong relationships with our customers has never changed.
Drive away today in your dream car
Contact your local Bayford dealership today to arrange a test drive. You won’t look back!